Last modified: 24th May 2018
If you were a customer prior to May 2018, AND you purchased via Bluesnap/Plimus (our payment processor) then as one of our customers from that time period, we will hold the following personal information about you 7 years from the point of purchase.
If you are a new customer since May 2018 or you previously purchased through one of the app stores e.g. Apple then in that case, we are not the controller of this data, only the processor. Please refer to the app store’s privacy policy to understand more about how they handle your data.
We will however, offer you technical support if you contact us. In which case, we hold the contact data and details of the enquiry that you provided to us for 7 years.
If you visit our website we automatically collect information to maintain and improve our services and functionality on our website. We measure visitors to our website using tools such as Google Analytics. These tools use analytical cookies to record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
If you are reporting issues with the functionality of our website, we will generally collect your name, and contact details, and other information necessary to investigate the problem and advise of the outcome.
We only transfer data outside of the EEA if it is to a country or organisation that is deemed by the EU to have adequate protection of data.
We do have a small number of companies providing services to us, for example, our accountants and legal advisors, we have confirmed that they adhere to the requirements of the GDPR.
As an organisation, Intermorphic is committed to protecting personal data. This includes technical security measures (e.g., firewalls), encryption of personal data, restricted access to personal data, protection of our physical premises and hard assets, and encrypted back ups.
All of our employees are trained on Data Privacy and work to the highest ethical standards to protect your rights.
You have lots of rights in respect of our processing of your personal data. The relevant rights are:
If you want to exercise any of these rights, please just contact us on .
Please be clear that these rights apply only to the data we hold on you as a controller. If you purchased through an app store, please exercise your rights via the relevant app store.
You also have the right to lodge a complaint about our processing with a supervisory authority — in the UK that is the ICO whose details are here: https://ico.org.uk/global/contact-us/postal-addresses/
If you want to talk to us about this, please email .