See this FAQ.

This message may very rarely occur. We believe it only happens for the Wotja macOS subscription version and only then if a subscription does not seem to be applied after purchase. We are really not sure at the moment what might be the root cause it.

You might find the following will fix it:

• Delete the Wotja app from your Mac via the Launchpad app. (NB: Deleting this way is sometimes more effective than merely dragging it to the Trash or Cmd + Backspace etc.) In Launchpad, click and hold on the app icon, then click the black 'X' icon that appears.
• Log out of the Mac App Store (from the menu bar, choose Store > Sign Out).
• Reboot your Mac.
• Log back in to the App Store (Store > Sign In), then switch to the Purchases tab and click the Install button next to the Wotja app to reinstall it.

If you do manage to find a solution that cures this for you (including if the above works), then please let us know! Alternatively, try contacting Apple.

You might want to do this if iOS updates to a new version and you do not or are unwilling to do that or you have removed Wotja and the new version of Wotja is no longer available for your version of iOS (we use Apple tools to build our apps, and Apple updates to these tools change which versions of iOS we can build for). So, how do you restore the last version of Wotja available for your version of iOS?

See Apple's instructions on how to do this or an AppleInsider article. Alternatively, you might try restoring from a device or even TimeMachine backup.

Wotja Folder

If you are using different versions/variants of Wotja (mobile/desktop) and you want to have e.g. mix files play consistently then we recommend putting your User Content (e.g. mix files, ZIPs, SF2 etc.) in the Wotja Folder, as below. Its location depends whether you are or are not using iCloud.

The Wotja folder is a flat folder and requires that *all content* (with the specific exception of zipped content, see below) must be at the top level of that folder or it will not be found i.e. content must not be put in a subdirectory under it.

Zips are the exception: To help keep content organised Wotja can find zipped content in a 'zips' folder under the relevant Wotja Folder.

Tip: If you are using an Archived App (e.g. Noatikl, Mixtikl or Liptikl) then instead see the Intermorphic Folder.

Tip: You can easily find the Wotja Folder when using Wotja Desktop; from the Main Menu select Options > Show Wotja data folder.

See also: "What should I backup?"

Wotja Folder for iOS/macOS:

• When using Wotja with iCloud enabled (recommended) the Wotja Folder is located as follows:
  • iOS: See the Files app or https://www.icloud.com/iclouddrive/ where it is in the Wotja folder under that
  • Mac: ~/iCloud Drive/Wotja/
• When using Wotja without iCloud enabled the Wotja Folder is located as follows:
  • iOS: For details on how to copy files from iOS to/from Mac/PC and vice-versa (e.g. App Files and Other Content) see:
    • macOS with Catalina: See Apple's docs on iTunes Apps File Sharing
    • macOS prior to Catalina: See Apple's docs on iTunes Apps File Sharing (i.e. the section on "Copy files from your computer to your iOS or iPadOS app")

    Note: Wotja saves files to the device itself when the Wotja iCloud Settings are turned off.

  • Mac: ~/Music/Intermorphic/
  • IMPORTANT: If using iCloud, Wotja will not look for files in either of the above places (as relevant)

Wotja Folder for Windows:

Note: Wotja for Windows does not use the iCloud folder.

• \Users\your-user-account\Documents\Wotja\

Wotja Folder for Android:

Note: Wotja for Android does not use the iCloud folder.

• <storage>/Wotja/
  • Depending on whether you installed Wotja to internal or external storage (and allowing installation of apps on external storage e.g. SD Card is a device setting), this is a folder that is at the top level of that storage.

Example:

The free Pak AL Collections 1-3 zip file would be placed in the relevant Wotja Folder as below.

• iOS/macOS (iCloud): https://www.icloud.com/iclouddrive/ and Wotja folder or Mac: ~/iCloud Drive/Wotja/
~/Music/Intermorphic/zips/IMTPALLoopEssentials1.zip
• iOS/macOS (no iCloud): ~/Music/Intermorphic/zips/IMTPALLoopEssentials1.zip
• Windows: \Users\your-user-account\Documents\Wotja\IMTPALLoopEssentials1.zip
• Android: <storage>/Wotja/IMTPALLoopEssentials1.zip

The Intermorphic Folder was principally relevent for our Archived Apps (Noatikl, Mixtikl, Liptikl). If you are using Wotja V5+ then see instead the Wotja Folder but you can still use the Intermorphic folder as a fallback if you wish.

The folder was were we used to recommend putting content that you wanted to be used by our Archived Apps so that it could be consistently referenced in files created by them. This was important for a workflow that required using content in different versions of the apps (mobile/desktop) and between different apps - and you wanted that content to play consistently.

Intermorphic folder for Noatikl 2 and earlier; Mixtikl 6 and earlier:

The Desktop Noatikl and Mixtikl Apps look for Zip Files and Other Content, where used and referenced in an App File, in a specific folder. This allows such content to referenced/used in both mobile and desktop versions of those apps. We call this folder the "Intermorphic Folder". It is a *flat folder* (where tilde [~] or %HOMEPATH% in the pathname below is a shortcut for your user account name).

Mixtikl Note: The "User_Content" folder (Mixer > Mixer Cell > Content button, then ".." and scroll the list to see it at the bottom) is an alias for the "Intermorphic Folder", and is the fastest way to see the files located in it.

The "Intermorphic Folder" is found here:

• ~/Music/Intermorphic/ (Mac)
• %HOMEPATH%\Music\Intermorphic\ (Windows)
• /Intermorphic/ (Android)
  • This is a folder that is at the top level of your *internal* storage card.
  • Note: Depending on your Android device this may also work with an external SD Card if Mixtikl is also installed to that card.
• Tip: If you are not sure where to find the Intermorphic Folder, use an IM App as follows:
  • Mixtikl: Try saving a .mixtikl or .noatikl file and then take a look to see what folder it appears in.
  • Noatikl (Desktop): From the Menu select Tools > Show Folders > Noatikl Files
  • If you want to use Other Content from an earlier version of Mixtikl or Noatikl, or even your own content in IM Apps, simply move it to the above *flat* folder.
  • IMPORTANT: A flat folder means that *all content* must be at the top level of that folder. It must not be in a subdirectory under it or it will not be found. So, for example, the free Pak AL Collections 1-3 zip file would just go here, alongside any mix files you might have saved or indeed any other content e.g.: ~/Music/Intermorphic/IMTPALLoopEssentials1.zip
• Tip for Mixtikl 7 / Noatikl 3: To keep things even tidier on Desktop, you can now create a ‘zips’ folder under the IM Folder above and simply copy your zip files to there, e.g.: ~/Music/Intermorphic/zips/IMTPALLoopEssentials1.zip. Files are still saved to the Intermorphic Folder.

iOS <-> Mac / Windows PC:

Wotja 4+ (mobile and desktop versions)

• App Files: .wotja, .wotjalist, .wotjabox, .noatikl, .mixtikl, .liptikl
  • Wotja can save .wotja, .wotjalist, .wotjabox files and export .noatikl, .mixtikl files. It can also open all the foregoing file types as well as .liptikl files.
  • Depending on iCloud enablement Wotja iOS/macOS saves files to / opens from the Wotja iCloud folder or Local Storage. On iOS Local Storage is the Wotja app folder and on macOS you can save anywhere but we strongly recommend using the iCloud folder.
  • As a fallback alternative for desktop versions you can also use the "Wotja Folder".
• Other Content: .fxm (ISE FX Network), .tg (ISE Sound Network)
  • Wotja saves these files locally, i.e. on Device they are stored locally. They must be backed up separately. See App File Sharing.
• Zip Files (.zip):
  • A zip file can include media such as .sf2, .wav, .ogg or .midi files.
  • Wotja can access Zip Files only from its Wotja folder.
  • iOS tip: The only way on-device to get a zip file into Wotja so that it can be used by Wotja is to copy the zip file already in an iCloud folder into the Wotja folder as follows:
    • From the iOS iCloud Drive app, find and tap the zip file.
    • Select the bottom toolbar Action button and in the Action sheet popup select the option to either "Open in Wotja" or "Copy to Wotja".
    • Select either and the zip file is saved to your Wotja iCloud folder and will be ready to use in Wotja once you see a "Zip file mounted" message.
  • iOS Safari tip: When downloading a zip file in Mobile Safari from a web link you will see in the Action sheet popup an option to either "Open in Wotja" or "Copy to Wotja" (this assumes you have Wotja for iOS installed). Select either and the zip file is saved to your Wotja iCloud folder and will be ready to use in Wotja once you see a "Zip file mounted" message.
  • Important note on use of audio files in zips: Although you can put WAV/Ogg files in a zip and use them in a mix by selecting them from the Templates screen it is not a supported behaviour and it may be prone to crashes etc. If you wish to use audio files in Wotja we STRONGLY suggest instead creating and using a zipped Pak where they can be corrected pitch-shifted and time stretched when added to a mix.
    • In a simple zip Wotja treats audio files as sample loops of which it has no information on pitch, tempo, length etc. meaning those loops are used "as is" - they are not pitch-shifted to suit Mix root (as they would be when in a Pak, as well as they would be time-stretched to fit the mix tempo).
    • Even though not used in a Pak, if you subsequently change the mix tempo then any such audio files used in a mix will be time stretched in some fashion. This DOES take time, so only add them to a mix that has the correct tempo to suit them.
    • Wotja provides no support for streaming audio files from the file system and all audio files are treated as "samples" meaning they are first loaded into memory before they can be used. This may be OK for small foley effects or shortish loops, but that is up to you and your device.
• Other Referenced Content:
  • Not supported at present.
• Notes:
  • See Apple's docs on iTunes Apps File Sharing for details on how to copy files (e.g. App Files and Other Content) from iOS to/from Mac/PC and vice-versa.

Noatikl 2.3+ (mobile and desktop versions)

• App Files: .noatikl
  • Noatikl can save to and access App Files from its iCloud folder.
• Other Content: .fxm (ISE FX Network), .tg (ISE Sound Network), .midi (saved only in Desktop version)
  • Noatikl saves these files locally, i.e. on Device they are stored locally. They must be backed up separately.
• Zip Files: .zip (the zip file can include media such as .sf2, .wav or .ogg files)
  • Noatikl prefers to access Zip Files from the "Intermorphic Folder".
• Other Referenced Content: .sf2, .dls, .midi
  • Noatikl prefers to access these from the "Intermorphic Folder".
• Notes:
  • See Apple's docs on iTunes Apps File Sharing for details on how to copy files (e.g. App Files and Other Content) from iOS to/from Mac/PC and vice-versa.
  • See the following links for information related to Noatikl 2.3 (or earlier) Desktop (macOS/Windows).

Mixtikl 6+ (mobile and desktop versions)

• App Files: .mixtikl
  • Mixtikl can save to and access App Files from its iCloud folder.
• Other Content: .fxm (ISE FX Network), .tg (ISE Sound Network), .WAV, .OGG, .SF2, .DLS
  • Mixtil saves these files locally, i.e. on Device they are stored locally. They must be backed up separately.
• Zip Files: .zip (the zip file can include media such as .sf2, .dls, .wav or .ogg files)
  • Mixtikl prefers to access Zip Files from the "Intermorphic Folder".
• Other Referenced Content: .sf2, .dls, .midi, .wav, .ogg
  • Mixtikl prefers to access these from the "Intermorphic Folder".
• Notes:
  • See Apple's docs on iTunes Apps File Sharing for details on how to copy files (e.g. App Files and Other Content) from iOS to/from Mac/PC and vice-versa.
  • Mixtikl Tip: The "User_Content" folder (Mixer > Mixer Cell > Content List, then ".." and scroll the list to see it at the bottom) is an alias for the "Intermorphic Folder", and is the fastest way to see the files located in it (e.g. WAV files).
  • See the following links for information related to Mixtikl 5 Desktop (macOS/Windows).

Android <-> Mac / Windows PC:

Mixtikl 6+ (mobile and desktop versions)

• Connect your Android device to your PC or Mac. It will appear in Explorer or Finder as a USB device.
• With Explorer or Finder, on your device look for the Intermorphic Folder (see below, a top level folder called "Intermorphic" (i.e. NOT /Music/Intermorphic/) on the *internal* storage card of your device).
  • Note: Depending on your Android device this may also be on an external SD Card if Mixtikl is also installed to that card.
• Copy your App Files and Other Content (see below. e.g. WAV files) to/from this Intermorphic Folder.
• The "User_Content" folder (Mixer > Mixer Cell > Content List, then ".." and scroll the list to see it at the bottom) is an alias for the "Intermorphic Folder", and is the fastest way to see the files located in it (e.g. WAV files).
• Important note for App Files that reference Other Content: So that IM App versions (e.g. mobile, desktop) know where to look for them, when copying Other Content (see below. e.g. WAV files) from your device to your Mac/PC ensure you always put them in the Intermorphic Folder (see below).
• Tip: When WAV files are not in a correctly formatted Pak they will not be pitch shifted or time stretched if you change the mix root or tempo.
• Tip: You may need to restart Mixtikl for it to be able to find any new content copied in.
• Tip: When WAV files are not in a correctly formatted Pak they will not be pitch shifted or time stretched if you change the mix root or tempo.
• Tip: It is easiest to delete files on your Android device using Explorer or Finder.
• See the following link for information related to Mixtikl 5 (Android).

If this is not working then the likely cause is that you are using iCloud but it is some how not configured correctly for use in Wotja. Try turning off iCloud support for Wotja and then turning it on again.

See: Settings: iCloud.

Wotja now supports saving to videos (iOS/macOS only) because they are easy to share on virtually every social media platform.

It is very easy to create a video recording using Wotja. The following assumes you have already created and saved a mix file you want to record and share. NB: We recommend using iCloud.

Head sense,
Quiet pondering,

Wondering.

Made with #Wotja. https://t.co/oDoY771EgK pic.twitter.com/OUJE6AM5SG

— Wotja (@wotja) May 7, 2018

Creating the Video

• Create: Open your mix, go to the Recordings screen and select the Video segment; press the bottom Record button:
  • Tip: Set the "Seconds" checkbox at the bottom if you want to record in seconds, otherwise you can record in bars. Use the 'Record' slider to set how long you want to record for. The slider text will also indicate how long your recording will be.
  • Tip: If you want to share your Cut-Up, too, first export it to the Clipboard from the Cut-up screen.

Saving the Video

• Saving: The video recording that is made is either saved to to the Wotja iCloud folder (if you are using iCloud, recommended) or to the local file system on your device (on iOS this is in the Wotja app sandbox folder. See 'iOS: iCloud NOT used' below). NB: It can also be transferred off the device using iTunes App File Sharing.

Sharing the Video

• Tip: Don't forget to paste in your Cut-up text from clipboard!
• iOS, iCloud - general case: Simply load the Files app, find your recording in the Wotja iCloud folder, tap it to select it, tap the bottom Action button and in the pop up Action sheet select the app you want to share it with (e.g. Facebook, Messages, Instagram, Mail, WhatsApp, Messenger etc). Twitter is a special case, see below.
• macOS, iCloud - general case: Tap the recording's cog icon and select "Show in Finder". Share the recording as you would normally share any recording on Mac.
• iOS, iCloud - Twitter app: The Twitter app is a bit special as it can only see files in the Camera Roll. To get your video into that: Go the the Files app; Locate your video in the Wotja folder (which is synched with the Wotja iCloud folder if you are using iCloud); Select the video and tap the bottom Action button; Select "Save Video" (this saves it to the Camera Roll folder). Start a new tweet then add the video (you will see it in your Camera Roll below the tweet).
• iOS, iCloud NOT used: When you don't use iCloud, video recordings are saved to the Wotja "sandbox". To share your video recording you first need to copy it from there to the Files app from where it can be shared. Tap the recording's Cog Icon, select "Open With" and in the pop-up Action sheet select "Save to Files" which copies it to a Wotja folder that can be accessed by the Files app.

In the Documents screen, tap on the Document/File name and from the pop up select "Delete". Once it has deleted you might need to press the top Action button and select "Refresh" (this refreshes the screen).

Wotja includes hundreds of Templates but you can use your own generative Templates in Wotja. These can also be used for mix randomisation, too.

It is easy to create your own Templates (.noatikl files). Simply modify a Content Cell to be as you want (i.e. as you would want it to be as a template) and then use Grid button in the Music Mode to export it (see Grid Button > Cell Actions > Export to Template).

• Tip: If you are using an older version without the Grid button then use the Toolbox button.

Once you have made one/some, you can either use it/them ad hoq (i.e. if you just have a few) or have them appear as a Pak if you would prefer that. Both are noted below. Those zipped as Paks show up in the Settings > Random > Templates for Randomisation screen.

You will need to be using iCloud, and have a Wotja iCloud Drive folder, or be using the Intermorphic Folder (e.g. Windows/Android) for your files.

A) How to use your own Templates 'ad hoq'

Wotja will display any Templates (.noatikl files) that are in the Wotja iCloud / Intermorphic folder in the 'Saved Files' Pak, shown at the top left in the Templates screen. You can either copy existing Templates files there, or you can export a Template from a Content Cell (Mix Mode > Grid / Toolbox button > Export to Template). See also this FAQ.

B) How to use your own Templates in a zip

• Create a number of generative templates (each is a .noatikl file exported from a content cell - Music Mode > Grid Button > Export as Template.)
• Get an iOS app that allows you, on device, to create a zip file and copy it into Wotja. NB: For below we used the free "iZip - Zip Unzip Unrar Tool" from in the App Store.
• In this app what you do is:
  • Go to Document Browser option which accesses iCloud Drive, and the find the Wotja folder.
  • Select one of the template files above that you have created; this is then copied across to the app (only one at a time unfortunately).
  • Once you have copied all the templates you want into the app then go to the app's "Files" option and you will see an import folder (you can remove what you don't want in here).
  • Then select the bottom "Zip" option and give your zip a name (e.g. testpak.zip).
  • Select the created zip (e.g. testpak.zip) and then the bottom "Share" option and select "Copy to Wotja" from the pop up action sheet.
  • If you go into the Settings > Random > Templates for Randomisation screen you will see this pak at the bottom and you can toggle it/its content items as you want.
• Use the Templates in Wotja (you may/may not need to restart it for the pak to be picked up)!

C) How to configure templates to be used as TTM templates (text to music)

One of the benefits of using TTM type templates is that they make it really ease to create new seed melodies. There are a lot of Randomisation options related to how you want those to work, too, and those parameters reward experimentation. See: TTM Generator Type.

Also, when creating random mixes, there are some specialist settings that apply to them, too. See: Settings > Random and in the General/Mix section refer to the TTM Cells/Column and TTM Words settings.

Remember that TTM templates are set up just to make melodies so they can use any sounds/fx etc. you want, and use Following Voices, Chording etc. - you can make them as complex as you want!

For any Template you want to be used as a TTM template then first of all ensure the following:

Then, either:

• Preface them with TTM (must be capitals, e.g.TTM-fred.noatikl) or;
• Use TTM in the zip pak name if all templates in it are to be treated as TTM templates (e.g. TTM-mypak.zip)

When you copy this zip into Wotja, as above, they will be treated as TTM templates. One fun extra thing there is that every time a TTM template is randomly added to a mix the text in the TTM field will be randomised, too, meaning a new seed melody each time.

To do this you need to be in the Network screen of Music Mode.

• Select the source cell you want to copy.
• From the "Grid" button, select "Export to Clipboard".
• Select a target cell where you want to copy to (this can be in a different mix, if you want - which is really easy to do on desktop, where you can have many documents open at the same time in different tabs).
• From the Cell Toolbox menu, select either of the following:
  • "Import from Clipboard": This menu item is only available if you are wanting to paste into an empty Xell.
  • "Merge from Clipboard": Select this if you want to merge the content from the clipboard into the content that is already in the target Cell.
  • "Replace from Clipboard": Select this if you want to replace the contents of your target cell with that

Soundfonts (SF2) for IM Apps - where to put them:

Tip: See also File Management - Where should I put or look for App Files, Zips, SF2, WAVs etc.?

If you have one or two SF2 you want to use, then simply copy them to the Wotja Folder and then restart Wotja. On relaunching it the Wavetable Unit should be able to see them:

If you have a lot of SF2 and you want to keep things tidy then if all the sf2 are in a flat folder you can just zip up the SF2 files. The resulting zip file can be placed at the root of the Wotja folder or in a 'zips' subdirectory below that.

Zipping with Folders (optional)

We appreciate you may have lots of SF2 you might want to use, or even collections of them and you want to keep things tidy and structured on your PC or even in the Wavetable SF2 list.

You might wish to zip with folders if:

• you want to have control over the order in which SF2 display in the Wavetable Unit SF2 list (i.e. you might want to easily see all ‘synths’ in one block); or
• you want to retain the structure of the SF2 grouping (perhaps you have licenced a collections or set from a 3rd party and it is already set out like that)

Say you have the following collection of SF2 files that you want to use in an App (and want to show up in the Wavetable Unit SF2 list like this, too):

To retain that structure you must zip the above directory *such that it keeps the entire folder paths*. You can give this zip any name, maybe something like “mySF2Collection1.zip”

In macOS you can create this zip by right clicking the "mySF2Collection1" folder and selecting “Compress 'mySF2Collection1'”. Alternatively, in Terminal, navigate to the folder above this folder and type:

You can check that the zip has the files you expect in it by typing in terminal:

Now, put this zip file in the iCloud Folder (Wotja only) or *at the top level* of the Intermorphic Folder, restart the App and then create and save Pieces that reference these SF2. If you then move those Pieces between Apps, they should still play just fine (provided you have copied that zip file in of course!).

Yes, but...

Wotja only supports use of audio files in properly formatted Paks of templates. This allows such loops to be pitch-shifted/time stretched when added to a mix, in accordance with mix root and tempo. Note that audio Paks do not appear in the Settings > Random > Templates for Randomisation screen as they are not supported content for use in randomisation.

However, there is a workaround that is not officially supported and may be prone to crashes etc. but it may work fine for you. It involves simply zipping up your audio files and then placing that zip where Wotja can find it (we strongly recommend using the iCloud folder - see this FAQ entry).

It is also a workflow that can be done entirely on mobile device if required, in which case you will need to be using iCloud and have a Wotja iCloud Drive folder and your audio files will need to be located in some iCloud folder so they can be located to be zipped.

The instructions below are specific to iOS, but are similar if using a desktop computer.

Creating a zip file on device:

• Get an iOS app that allows you, on device, to create a zip file. NB: For below we used the free "iZip - Zip Unzip Unrar Tool" from in the App Store.
• In this app what you do is:
  • Go to Document Browser option which accesses iCloud Drive, and the find the folder that contains your audio files.
  • Select one files above; this is then copied across to the app (only one at a time unfortunately).
  • Once you have copied all the audio files you want into the app then go to the app's "Files" option and you will see an import folder (you can remove what you don't want in here).
  • Then select the bottom "Zip" option and give your zip a name (e.g. mywavs.zip).
  • Select the created zip (e.g. mywavs.zip) and then the bottom "Share" option and select "Copy to Wotja" from the pop up action sheet.
• You may or may not need to restart Wotja for the zip to be picked up; as audio files are large you might need to wait a while before iCloud syncs it in any event!

More on zip files, what they can contain, and limitations

• A zip file can include media such as .sf2, .wav, .ogg or .midi files.
• Wotja can access Zip Files only from its Wotja folder.
• iOS tip: The only way on-device to get a zip file into Wotja so that it can be used by Wotja is to copy the zip file already in an iCloud folder into the Wotja folder as follows:
  • From the iOS iCloud Drive app, find and tap the zip file.
  • Select the bottom toolbar Action button and in the Action sheet popup select the option to either "Open in Wotja" or "Copy to Wotja".
  • Select either and the zip file is saved to your Wotja iCloud folder and will be ready to use in Wotja once you see a "Zip file mounted" message.
• iOS Safari tip: When downloading a zip file in Mobile Safari from a web link you will see in the Action sheet popup an option to either "Open in Wotja" or "Copy to Wotja" (this assumes you have Wotja for iOS installed). Select either and the zip file is saved to your Wotja iCloud folder and will be ready to use in Wotja once you see a "Zip file mounted" message.
• Important note on use of audio files in zips: Although you can put WAV/Ogg files in a zip and use them in a mix by selecting them from the Templates screen it is not a supported behaviour and it may be prone to crashes etc. If you wish to use audio files in Wotja we STRONGLY suggest instead creating and using a zipped Pak where they can be corrected pitch-shifted and time stretched when added to a mix.
  • In a simple zip Wotja treats audio files as sample loops of which it has no information on pitch, tempo, length etc. meaning those loops are used "as is" - they are not pitch-shifted to suit Mix root (as they would be when in a Pak, as well as they would be time-stretched to fit the mix tempo).
  • Even though not used in a Pak, if you subsequently change the mix tempo then any such audio files used in a mix will be time stretched in some fashion. This DOES take time, so only add them to a mix that has the correct tempo to suit them.
  • Wotja provides no support for streaming audio files from the file system and all audio files are treated as "samples" meaning they are first loaded into memory before they can be used. This may be OK for small foley effects or shortish loops, but that is up to you and your device.

Note: If content in your exported file uses a custom Wavetable/SF2 that is also in your iCloud Drive folder then for the file to play correctly when opened in Noatikl 3 you need to have that custom Wavetable/SF2 available in the Intermorphic Folder (See here). If this does not work you will need to recreate the association to the custom Wavetable/SF2.

Saving/Exporting the contents of a Wotja Content Cell as a Noatikl file

1. In the Wotja Mix screen, select the Content Cell you want to export.
2. Tap the Grid button (or Toolbox button in older versions) and select Cell Actions and "Export to File" or "Export to Clipboard". In the case of the former you will see a pop-up dialog where you name this file before it is saved.
3. A saved .noatikl file is shown in the Wotja Documents screen and it will have an IME (blue) icon bottom right indicating it is a Noatikl file that can be used as a template.
4. In the Templates screen you can see and select this under Saved Files. The file will have a .noatikl extension.
5. If you are using iCloud then on your Desktop PC you will be able to see and access this file from the Wotja iCloud Drive folder (See here) and then use it in Desktop Noatikl 3 or even Mixtikl 7 (if you have either).

Saving/Exporting a Wotja template as a Noatikl file (from an Box)

1. In the Wotja Playlist, add a Template to the box.
2. Tap Mix Overide cog next to that item in the album and select "Export Item to File" or "Export to Clipboard". In the case of the former you will see a pop-up dialog where you name this file before it is saved.
3. A saved .noatikl file is shown in the Wotja Documents/Files screen and it will have an IME (blue) icon bottom right indicating it is a Noatikl file that can be used as a template.
4. In the Templates screen you can see and select this under Saved Files. The file will have a .noatikl extension.
5. If you are using iCloud then on your Desktop PC you will be able to see and access this file from the Wotja iCloud Drive folder (See here) and then use it in Desktop Noatikl 3 or even Mixtikl 7 (if you have either).

See Backup.

This can happen if, in the Cut-Up Tab, you have the Word Library control "Use additional words?" set to "None" and you have no sources that contain text.

The reason the text disappears is because the pool to choose words from is restricted only to the sources, and there is no text in the sources!

The solution is either to add some text to a source(s) or to press the Library button and change the Word Library control "Use additional words?" to either "WJ Bank" or "WJ Database".

You are probably interested in knowing about how to do this as you are wanting to create and record some music (refer to the FAQ entry on recording ownership).

You will likely know therefore that many templates use B-type 'patterns' which are melodies and, just like any melody, they contain note pitch and durations. We are not aware that the 'seed melodies' we have used in these templates are infringing in any way but you will need to change them.

To do that, you will need to identify all instances of them and then either change them to use an R-type pattern or use only melodic patterns you have either entered yourself or have been randomly generated.

Tip: When creating a new automatic mix or automatic album all B-Type patterns used in TTM voices are generated from randomly generated text (see 4.3 thru 4.6 below though).

B-type 'patterns' are only used by Pattern type voices (which also includes the Text-to-Music [TTM] sub type). Pattern voices have a pink colour in the Mix Mode Generator Network view.

So, in the Mix Music Network Editor view for any mix you create and for every cell in which there is content:

1. Tap on a Cell to select that cell.
2. Right click or tap hold on EACH Voice used in that cell that is PINK (this is the colour of a Patterns voice).
3. Select Edit from the pop up menu.
4. Select the left side 'Text to Music' group and look to see if Enabled is checked.
   1. If Enabled is checked:
      1. This means the TTM generated pattern overrides the voice pattern.
      2. In that case, if you wish to use Text to generate a melody go into the TTM Text parameter at the top of this group and either enter your own text or randomise the text with the Dice button (we suggest the middle button should be set to either 'Random Words' or 'Shuffle Text').
      3. Ensure that you use enough text to generate a long enough melody, certainly longer than 7 notes.
      4. Bear in mind that whatever text is used will always generate the same melodic seed pattern so if two people enter "Happy birthday!" they will both get the same melody (even though there is no direct relationship between the text and the notes generated).
      5. Also remember that 2 people randomising text can get the same result (it is just a question of probabilities).
      6. Note that in General/Mix section of Randomisation Settings, the 'TTM Words min'/'TTM Words max' settings can be changed to increase the number of words generated.
   2. If Enabled is not checked:
      1. This means the Patterns voice will use any patterns in the Patterns paramater and you will need to change it/them.
      2. Tap on the left side 'Patterns' group.
      3. Tap on the Patterns parameter field (it will look something like <B 60 1 60 2 60 3 60 4>) to go to the Pattern Editorscreen.
      4. For all of the listed patterns shown in the bottom list (and there may only be one) you will need to change any with a B-Type pattern to be your own patterns or change them to be R-Type patterns.
      5. To do that, in this list tap on the pattern you want to edit and in the top field type in your changes (in Wotja Desktop you can also paste in patterns).
      6. Alternatively, to create a new random pattern use the Action button to the right of the toolbar and select one of the presets that are available.

Note: This FAQ relates only to mixes created in Wotja prior to V20.1.5 and which a Cell references a User Template (rare). And in that case, only those specific Cells need to be reloaded as below.

Throughout Wotja's long and rich history we have always strived for forward file compatability. The reason for this particular issue, namely where a mix that uses custom Templates might no longer sound as expected, is related to how things were done in the long distant past - but it is easy to fix.

History

It has always been the case in Wotja that when any Template, i.e. those included in Wotja or some user or 3rd party Template, is added to a Cell that all the Cell IME parameter settings and any edits you may make to them are saved to a Cell (and thus the mix, when you save the mix).

Before Wotja 20.1.5, however, the ISE Synth and FX settings were saved to a Cell only if they differed from those in the original template. When the mix was saved and re-opened these changed settings would be used but, if no changes were made, they were restored from the original template values, which the software used as defaults.

The origin of the above behaviour was to save space in the saved file when customisation of Cells used to be fairly rare, that space saving being a way to keep files ultra-small. Moreover, at that time there was no concept of user-based templates which could disappear!

The above approach always worked just fine for built-in Templates provided:

• We did not change the ISE Networks in them after we created them
  • This was true up to V20 when we need to make some small changes to the default IME Generator Type Templates
• A Template used in a mix was always available to Wotja
  • This is not the case if you had deleted or removed it at some point

The upshot of all the above is that if you customised the ISE Network in a Cell that used a User Template it might not sound right when you opened the mix if the Template was no longer present on your system.

Solution

If you saved a mix using a version of Wotja prior V20.1.5 and any Cell in that mix references a Template that is non built-in, e.g. one of your own "User" custom templates, then assuming you still have access to that Template and can ensure it is in the Wotja Folder, we would recommend for that Cell:

1. A) If you're certain you've not modified any ISE Network settings for the Cell since you loaded your User Template into it, just reload the Cell from your User Template (.noatikl) file.

   B) If you’re not sure of the above, or if you think you might have edited the Cell ISE Network settings since loading the User Template into it : export the Cell contents to a temporary Template (.noatikl) file (see Grid > Export to Template), then reload the Cell from that saved Template file using the Template browser (you will find it in the Saved Files pak).

2. Save your mix
3. You can then delete the original Template (.noatikl) file and your temporary Template export if you need to as all ISE data will then be saved to the Cell.

It can sometimes happen when using Wotja on older iPads that the pop-up menus are slow or unresponsive.

Look at Settings > Use Standard Pop-Up Menus and try untoggling the setting (so that it is OFF).

Tip: See also this video - Wotja: Working with AUM/Audiobus/IAA on iOS (6 mins) - How to get rid of audio glitching

If you are getting glitching then it is most certainly down to a mismatch in the Wotja Audio Output rate / block size and those used in e.g. AUM and Audiobus.

See this FAQ and first look at the top of Section A for a general overview and then item 4 of the "Mobile Devices/Tablets" subsection.

Tip 1: When trying to isolate an issue like this always use simple content when setting that up, perhaps just a single TTM template….

Tip 2: Once you have correctly matched the settings, then (for some reason) you need to restart both Wotja and AUM/AB3.

Tip 3: Wotja, composing in real-time as is does, really does work better with a block size of 1024 (See Settings > Audio Output.

For Audiobus/AUM/IAA related issues first see "Section A" for a general overview, then item 4 of the "Mobile Devices/Tablets" subsection, below. See also this video.

If you are getting performance issues then it is highly likely to be because of one of the following (see steps below):

• Audio Output Settings mismatch: You are using the default Wotja Audio Output Settings and these are not suited to or matched to those of your particular device and/or other apps you are using it with.
• Too many templates in use: Your mix is simultaneously playing more templates than your device can deal with or the templates being used are too complex (some templates drive the processor much harder than others).
• Too many FX in use: Your mix is using too many FX (Cell, Track or Global).
• Too many mixes playing concurrently: This is possible in the Desktop version with multiple tabs open (ensure all are stopped except one).

Tip: When trying to track down what is going on, always start off playing/testing with the Built-In Albums, then move up to Automatic Albums created with a Default Randomization Preset before finally trying out your own mixes.

Step through the following, in order.

Things to check...

• It almost goes without saying, but don't forget to press play!
• In the Settings > Audio Output section check that you have the "ISE for Sounds & FX" toggle turned on.
  • It needs to be on for Wotja to automatically render all MIDI data that it generates through Wotja's built-in Intermorphic Sound Engine, i.e. its integral modular synth. If the checkbox isn't ticked, Wotja will only send its MIDI data to whatever MIDI Output destination you have defined in Wotja's MIDI Out settings... which means that you've probably got a bit of MIDI configuration to do first in order to hear Wotja play. Note that Wotja can play both through ISE and through a MIDI device, if that is how you have configured things - the choice is yours.
• Unless you are trying to use external MIDI to start/stop Wotja, then in the Settings > MIDI Input section ensure that "MIDI Transport Control" and "External Clock Sync" are unchecked, otherwise they can prevent Wotja playing and the Play button will show "Wait: MIDI".
• Make sure your system volume is turned-up, and any speakers are turned on.
• Make sure you haven't muted all voices/cells or soloed an empty voice/cell (See: Solo and Mute track controls).
• Make sure you are not playing just empty Cells (playing Cells have a green bar in the middle). Trying locking a Cell that does contain content to make sure it is playing (Mobile: tap/hold it; Desktop: right click it); when locked a Cell has an orange bar in the middle (See: Cells).
• Make sure you haven't set all track volumes to zero (See: Track Mixer).
• Make sure you haven't set all voice volumes to zero (See: Cell Mixer).
• Make sure you haven't set voice track velocities to zero (See: Envelopes).
• If you are using fixed-pattern voices, make sure they don't all have empty patterns (See: Patterns).
• If you are using TTM (Text to Music) player templates, make sure you have entered some text (See: TTM Voice Type).
• If your templates use ambient voices, they can sometimes take a while to start playing (See: Ambient Voice Type).
• If you have modified any ISE sounds settings, check that you have not set the "Amp" values in any ISE units to zero or any modulators (See: ISE Amp Unit).
• When creating a new mix or randomising a mix make sure you have not deselected all Paks or content otherwise nothing will be added to a mix. Likewise, make sure the General/Mix section of Randomization settings all have sensible values i.e. TTM is NOT set to 0 if Cells are 1, Generative % NOT set to 0, Blank Cell % NOT set to 100, Volume Min/Max NOT set to 0 etc. (See: Randomization Settings).
• It is possible that an empty track is being soloed (empty tracks do not show the column 5 controls e.g. Solo/Mute buttons). This can happen if you delete all content in soloed track. The solution is to try muting/unmuting one of the non-empty tracks, as that will remove the Solo state from any soloed tracks.

If none of the above work and you are still stumped then try creating a new automatic mix...

1. Go into Settings and in the Randomization segment tap the "Preset" button at the top and select Default. Just to make sure you are using Default settings, go to the bottom of the screen and select "Reset Settings of this Presert to Defaults".
2. Go to the Documents screen and select Add New > Music Mix (Automatic).
3. Open and play this mix. IF you have the "ISE for Sounds & FX" toggle turned on in Settings (as above) then you should hear something and can go from there (sometimes it can be easier just to start over).

If even that does not work, and you are using iCloud (so your files are backed up) then as a last resort try re-installing Wotja.

If you are still stuck, then go to the Music Mode and from the top right Action button select "Export Wotja to Clipboard". Go to our support form, select the "Problem Mix File" option and then paste your mix into the form and send it to us. If it is something going on in the mix file we will see if we can figure it out for you!

Note: It is important that you follow the numbered steps in order.

1. Connect/pair your Bluetooth or other audio output device to the device/desktop you are running Wotja on and ensure your system is outputting via it.
   • Mobile Device tip: In the Settings section for your device check to see that e.g. Bluetooth is on and your audio output device is selected
   • Mac Desktop tip: Select your status bar Volume Control and in the droplist ensure that your desired audio output device is selected under in the Output Device section
   • Mac Desktop tip: Instead of doing this, you can also use an app like Audio Hijack to route your system output to e.g. a Bluetooth device.
2. Wotja Desktop Version: Start or restart Wotja
3. Wotja Desktop Version: From the Desktop Menu select Options > Output Devices > your audio output device (e.g. your Bluetooth headphones, AirPlay device, AirPods or other audio device/driver). These will ONLY show up here if you have first paired/connected them with your desktop BEFORE starting Wotja.
   • Note: Once you set or change this you may also need to restart Wotja for this change to be implemented.
4. If you do not already have a Wotja file, playlist, album or flow selected, select one in the Documents screen
5. Start Wotja playing
6. You should now hear Wotja playing through your selected audio output device!

See: this FAQ entry.

Refer to the MIDI Out and MIDI In sections of the Wotja User Guide.

See: this FAQ entry.

See: this FAQ entry.

See: this FAQ entry.

See: this FAQ entry.

This is possible only in Wotja when using either Audiobus 3 or AUM and an app such as MidiBus that can send MIDI tempo and MIDI Transport Control [MTC] start/stop messages (AKA MIDI Machine Control [MMC], as opposed to MIDI Time Code [MTC] i.e. MIDI Clock). That app can also be used as a Master MIDI Control app if you are controlling/synching multiple MIDI apps at the same time.

See this FAQ on Audio Issues wrt Settings required (you may well get audio glitches if these are not set correctly).

Finally, if you get stuck, see the section at the end of this FAQ entry for another suggestion to try.

Wotja and Audiobus 3

1. Load Audiobus, add the Wotja app to it and then launch Wotja
2. Ensure you have your MTC app loaded, e.g. MidiBus. In this app you must ensure that "Network" is selected as a destination.
3. In Wotja, go to Settings and in the MIDI Input section check on "MIDI Transport Control" and "External Clock Sync" (if you also want the tempo synced).
4. In the MIDI Input section then tap "Input Devices" and ensure that both "Network Session 1" (this is how iOS [CoreMIDI] refers to the name of the network MIDI device) and "MidiBus" are checked (or whatever MTC app you are using), possibly even Audiobus 3. Note that these may not appear at the top of the list, you might have to scroll to the bottom.
5. In the Wotja Music Mode screen, tap the play button as if to start the mix, and the wording under the button changes to "Wait: MIDI". You will only see this if you have the "MIDI Transport Control" option checked on.
6. Go to your MTC app, e.g. MidiBus, and press the start/play button. This should then start Wotja playing. Press stop to stop it playing. Sometimes you may need to allow a few seconds between pressing Stop and Play for the transport command to work correctly.

Wotja and AUM

1. Load AUM, add the Wotja app to it and then launch Wotja
2. Ensure you have your MTC app loaded, e.g. MidiBus. In this app you must ensure that "AUM" is selected as a destination, as well as "Network".
3. • Alternative 1 (shown):
     In AUM, go to its Menu and select the MIDI Routing screen. In this ensure that you have your MTC app, e.g. "MidiBus", connected through to "Network Session 1" (which is Wotja in this case, see below).
   • Alternative 2:
     In AUM, A) tap the bottom Wotja channel button (shown in image 1 as text "Chan 1" then B) in the pop-up menu tap the top left Mixer button and C) in the pop-up menu tap the MIDI Sources button then D) select your MTC app e.g. MidiBus and back out of the menus; E) If you go to the MIDI Routing screen shown in Alternative 1 you will see a setup where your MTC app (e.g. MidiBus) is connnected to MIDI Control built-in, which will work just fine.
4. In Wotja, go to Settings and in the MIDI Input section check on "MIDI Transport Control" and "External Clock Sync" (if you also want the tempo synced).
5. In the MIDI Input section then tap "Input Devices" and ensure that both "Network Session 1" (this is how iOS [CoreMIDI] refers to the name of the network MIDI device) and "MidiBus" are checked (or whatever MTC app you are using), possibly even AUM. Note that these may not appear at the top of the list, you might have to scroll to the bottom.
6. In the Wotja Music Mode screen, tap the play button as if to start the mix, and the wording under the button changes to "Wait: MIDI". You will only see this if you have the "MIDI Transport Control" button checked on.
7. Go to your MTC app, e.g. MidiBus, and press the start/play button. This should then start Wotja playing. Press stop to stop it playing. Sometimes you may need to allow a few seconds between pressing Stop and Play for the transport command to work correctly.

Got stuck?

OK, lets try it another way (you can still refer to the relevant images above).

First, launch MIDIbus and e.g.Audiobus so they are open and then add Wotja to Audiobus.

Launch Wotja (from Audiobus) and create a simple test piece based on a Fixed Pattern template (you can have made it before of course, in which case just open it). To do this, go into the Documents screen and select Add New then choose "Mix (Manual)" which creates an empty mix (probably called "Untitled or "Untitled 1" etc). Open this mix and tap on Cell 1 in Track 1 and select the "IME Voice Types" pan on the left of the Template list, then Fixed Pattern in the right and then top right "Load". Now save this mix.

Go back to Wotja and go into Settings, MIDI Input section and Input Devices and ensure that you have at least "Network Session 1" and "MidiBus" checked (you can also check "Audiobus 3" if you want). Also ensure that in Wotja Settings both MIDI Transport Control and External Clock sync are checked. Finally, in order to hear it in Wotja, ensure you have the "ISE for Sounds/FX" box checked. Press the play button in Wotja and you will see the "Wait: MIDI.." in the bottom toolbar.

Now, go into MidiBus and ensure that both "Network" and "Midibus" are checked (it may still work if just MidiBus is checked). If you press the MidiBus play button you should hear an ascending 4 note pattern. If not, press the MidiBus stop button, wait a few seconds and press the play button again (sometimes it does seem you need to wait for the MIDI transport command to get picked up).

Recordings

Simply go to the Record screen, select the bars you to record for and the type of recording you want to make and then press record!

Here it is in more detail, step by step:

1. Go to the Documents screen and open a mix file (.wotja).
2. In the Music Mode tap the bottom Record Tab.
3. Tap the top segment bar to select the type of recording you want to made (Audio, MIDI [as available], Video [as available]).
4. In the Record slider below that select how long you want to record for. This has a default value that you can override if you have space to make especially long recordings (change the maximum value in Settings > General > Recording > Max Recording.
5. Tap the bottom left "Record" button to start the recording and you will see a progress bar popup in the middle of the screen showing the progress of the recording, as well as the title bar changing to show the size of recording. Recordings are all saved to your Wotja Folder.
6. Once Wotja has finished making the recording you should see it in the list of recordings which shows the recordings in your Wotja Folder, above. If you are using iCloud and are making long recordings, this can take some time and you might need to press the top "Refresh" button. See this FAQ.
7. Once the recording shows in the list then if it is an Audio or MIDI recording you can tap it to start/stop it playing, or tap the Cogs icon for a popup meny where you can select how you want to open it, preview it, delete it etc.
8. Tip: If you do not seem to be making recordings, first check to see if they are in your Wotja Folder. If they are not, then it is likely an iCloud related issue, in which case see this FAQ.

Recording in Audiobus/IAA 3rd party app

Wotja for iOS is Audiobus / Inter-App Audio enabled which means you can send an audio stream out through that and then record it with another suitable 3rd party app that supports Audiobus / Inter-App Audio and recording.

Audiobus / Inter-App Audio support is enabled by default and we make no charge for its use*.

Inter-App Audio

Please refer to the Apple website for information on how to use Inter-App Audio (and iOS 7+ system provided capability) with GarageBand. There are numerous IAA enabled apps.

Audiobus

Please refer to the Audiobus website for instructions on how to use Audiobus.

*To use Audiobus you will also beed to install the Audiobus app for iPhone, iPad and iPod touch This is a 3rd party paid for app.

See this FAQ on Audio Issues wrt Settings required.

Important: The making of MIDI recordings is only supported in the Wotja 'Pro' Feature Set, meaning the paid-for 'Pro' app or the Subscription version with an active Pro Subscription (see downloads). Without a 'Pro' feature set you either will not be able to see or use the MIDI recording tab mentioned below.

Making a MIDI Recording

• Go to the Record screen and select the MIDI tab.
• Adjust the Record slider at the top for the time/bars you want to record.
• Press the bottom left Record button and your recording will be made.

Note 1: MIDI file recordings can be made in the 'Pro' Feature Set whether or not your device supports MIDI Out (e.g. such as some Android devices).

Note 2: MIDI file recordings are saved as Type 1 files.

• Wotja V19+: There is a Setting that allows you to decide how you wish your MIDI file recordings to be made - see: Settings > MIDI File Track Grouping.
• Wotja V4-18: Type 1 MIDI recordings combine *all* MIDI from Cells in each Track onto one MIDI channel, irrespective of the MIDI assignments in that Cell. For example, if you have a mix with content/templates in both Cell 1 Track 1 and in Cell 1 Track 2 then all MIDI from the former is recorded to MIDI channel 1, and from the latter to MIDI Channel 2, etc. If you wish to record to a multi-channel Type 1 MIDI file you must therefore split your content up across Cells in different Tracks. i.e. if you had content in Cell 1 which generated MIDI on Channels 1 and 2, then remove the Channel 2 MIDI content and put that into Cell 2.

Requirements:

• Inter-app Audio supporting Intermorphic iOS app: e.g. Mixtikl 6+, Noatikl 2.5+, Tiklbox 1.4+, Wotja 1.4+
• GarageBand 2+ for iOS
• iMovie 2+ for iOS
• iPad, iPhone, iPod touch

1) First record the Intermorphic app (as an Inter-App Audio instrument) in GarageBand. Please refer to this Apple Product Support doc for information on how to use Inter-App Audio with GarageBand: http://support.apple.com/kb/HT6038.

2) Then follow the instructions in Apple Product Support doc here: http://support.apple.com/en-gb/HT6040.

Note: What may not be 100% clear is that the Action button they refer to in step 2 is the top left "Share" button; and, on iPhone you cannot see the "Open in" option on the pop up screen unless you scroll that screen down. Once you have done that, everything else is straightforward!

Tip: The first thing to check is if you have enough free storage available wherever you are saving your recording to, be that to iCloud or to your device. If you do not have enough space, the recording cannot be completed!

Assuming you do have enough storage available then it is likely because your version of Wotja (e.g. subs or paid-for) is getting confused as to where to save the recordings. Depending on whether you want recordings to be saved to iCloud or to your device you need to have BOTH settings below to be on or off, as the case may be.

The two places are to be found here:

1. iOS Device > Settings > (scroll down the screen to find) Wotja > Wotja > Settings > Use iCloud (Toggle)
2. iOS Device > Settings > Apple ID > iCloud > Apps Using iCloud > Wotja (Toggle)

See the images in the iCloud Settings section of User Guide.

VERY IMPORTANT: To use iCloud in Wotja on iOS you MUST have BOTH the relevant app's "Apps Using iCloud" and "iCloud Drive" settings toggled on or when you launch Wotja it can crash - see Wotja Settings > iCloud.

Intermorphic apps that directly support save to/load from Apple iCloud and Apple iCloud Drive folders:

iCloud Note: On first start up of an iCloud-supporting iOS app, if "iCloud" is selected in the pop up rather than "Local Storage", then any App Files that are stored in the Apps Device folder (including Zip Files) will be moved to iCloud. After that, no App Files or Other Content are saved here and App Files or Other Content that are copied here will NOT appear in the relevant App's Files screen.

• Wotja 4+ (iOS/macOS)
• Noatikl 3.0+ (iOS), Noatikl 3.1+ (macOS)
• Liptikl 2.0+ (iOS), Liptikl 2.0+ (macOS)
• Mixtikl 7.0+ (iOS)
• Wotja 3.2+ (iOS)

iCloud Drive Folder:

The iCloud Drive folder on macOS is found here:

• ~/iCloud Drive/Wotja/
• ~/iCloud Drive/Noatikl/
• ~/iCloud Drive/Mixtikl/
• ~/iCloud Drive/Liptikl/

Why use iCloud / iCloud Drive?

We strongly recommend using iCloud / iCloud Drive wherever you can.

There are five main reasons for that:

1. Backups: Files kept in iCloud are always backed up (unless you delete them - so be careful).
2. File Synchronisation: Lets you easily create and edit on any device. For example, on an iOS device you create a file on device 1 and then edit it further on device 2, and then on macOS work on that file in the desktop version of that app, and vice versa.
3. File Organisation: You can move files around on iOS with the iCloud Drive app or on desktop PC with Finder.
4. Single copies of Zip files (Wotja 4+ only): If you Zip up additional content that you want your Wotja file to reference (e.g. SF2, WAV or OGG files) and you put that Zip File in the Wotja iCloud folder then you only need one copy of it (rather than a copy in the Intermorphic Folder of very device you use).
5. Simplicity: You don't need to understand the intricacies of the "Wotja Folder" or "Intermorphic Folder" or Local Device folder.

iCloud Drive Subfolders:

Our iOS apps support "flat" folders meaning they will display all files under the root folder, including files in any subfolders.

Tip: If you want to limit what files are displayed in the iOS app, you need to move the files you don't want to see out of the main app folder, perhaps into a "Archived" folder under iCloud Drive.

Apple iCloud Drive FAQ:

See: iCloud Drive FAQ

How to display iCloud Drive on your iOS device home screen:

See: Help using iCloud Drive

Why can't I see the relevant app folder in my Mac's iCloud Drive folder or in the iCloud Drive on icloud.com?

Tip: Even if you have Wotja for iOS installed on your device, to see the Wotja iCloud folder on Mac, we strongly suggest installing either Wotja for macOS.

If you have just installed one of our iCloud Drive supporting apps for the first time, then it seems it can take a while for the iCloud Drive synching to happen and for the folders/files to appear on your Mac. We know not why.... but a couple of suggestions to try are:

• Sign-in to your iCloud web account (icloud.com) and from the home page select the iCloud Drive icon when you will then be able to see all your iCloud Drive folders. It seems that doing this may cause the relevant app folder to appear soon on the Mac.
• It may be that the relevent folder is not showing in the above iCloud Drive folder, in which case we have found that if you connect your device to iTunes on your Mac and then perform an iTunes "Sync" for that device, it seems the folders/files then appear straight away under your Mac's iCloud Drive folder and in icloud.com.

On a macOS/Windows/Android device: Copy or move files

For any of the files below simply copy or move the file(s) into the Wotja Folder using e.g. Finder/File Explorer.

On an iOS device: Copy files

Say you have one of the files below in the iOS Files app "Download" (iCloud) folder. Try one of the options below to move it into the Wotja Folder where it is an iCloud folder (if you are instead using Local file storage on your device see Note 1):

• .wotja, .wotjabox, .wotjalist, .noatikl, .mixtikl, .liptikl, .skd, .wotjarp, .tg, .fxm
  • Note: For .wotjarp, .tg, .fxm files the following requires Wotja v20.11 or later.
  • Tap the file to have it copied to the Wotja iCloud Folder, or;
  • Force tap the file and in the pop-up menu select "Share" then select "Open in Wotja", or;
  • Select a file, tap the Share button and in the pop-up menu select "Share" then select "Open in Wotja".
• .zip, .sf2, .wav, .mid
  • Note: The following requires Wotja v20.11 or later.
  • Force tap the file and in the pop-up menu select "Share" then select "Open in Wotja", or;
  • Select a file, tap the Share button and in the pop-up menu select "Share" then select "Open in Wotja".

Note 1: Using the Files app on iOS there seems to be no way to move.zip, .sf2, .wav, .mid files into the Wotja iCloud folder (you can only copy them) and only one file can be copied at a time (some kind of iOS limitation we cannot find a workaround to). If you are instead using Local file storage on your iOS device then in the Files app select a file, tap the "Folders" button and select "On My Phone" and the Wotja folder under that (one that has a down arrow) and then the "Copy" button.

Note 2: Refer to the list of supported File Types for details on how they can be used in Wotja.

There should be *no reason at all* that you need to delete the Wotja iCloud folder and we strongly recommend that you DO NOT delete it. By all means delete any files in that folder, but just not the folder. The folder itself will take up no storage space.

If, however, you do delete that folder then what you can do to get it back again is as follows:

Go to Settings > iCloud and find the iCloud Drive toggle. Turn it off, then turn it on again. Then, return to Wotja and create a new file and the Wotja iCloud folder will be created and the file added to it (you must of course be using iCloud in Wotja as follows, 1) Settings > iCloud > Wotja toggled on and 2) Settings > Wotja > Use iCloud toggled on).

Apple’s page on this is here: https://support.apple.com/en-gb/HT207689

They say "When you turn off an iCloud feature on a device, information stored only in iCloud for that feature is no longer available on the device."

You may be wondering how to copy our Wotja mixes and albums. You may also be in the Record screen and have selected the Action (cog) icon next to the recording you want to copy out it, selected where you want it to be copied to, and sometimes it does not work (it seems it won't work if you are not using iCloud with Wotja).

If you are using iCloud with Wotja here follows a foolproof way to copy out your files and recordings. NB: If you are not using iCloud, see Apple's docs on iTunes App File Transfer.

• Find the Wotja folder in the Apple Files App, and visually locate your file(s) or recording(s).
• In Files, tap the top "Select" menu item and select the files/recordings you want to copy out
• In Files, use the bottom toolbar Action button and then select where you want to copy them to (e.g. Dropbox, Mail, Message, WhatsApp etc. depending on what apps you have installed)

See this FAQ on Audio Issues wrt Settings required.

This is likely because of an Audio Block size mismatch.

Wotja has a default Audio Block size of 1024. Some apps do not specify what they are using under the hood for this, instead referring obliquely to it as something like "Hardware Latency" (Cubasis; default value is "Medium"). Other apps (like Garageband) seem to make no reference to it at all, having it hard-coded somewhere. From our testing there is a good chance that the default or hard-coded value actually being used by such an app is actually 512. If it is, and you have Wotja using an Audio Block size of 1024, then you will get noise/glitching/artefacts.

Solution: Change the Wotja Audio Block size to 512 and restart it (to apply it) and then reconnect Wotja as an IAA. It is then likely to work just fine (provided that your Audio Sample rate settings ALSO match - see this FAQ).

Tip: If you still cannot figure out how to get it to work, try instead using Wotja in AUM and that sending the Wotja Audio output from AUM to your audio app.

As of June 5th the 'old' V20.5.3 Wotja app for macOS and its In-App Subscriptions were removed from sale. This was part of a planned migration to 'dual' Subscriptions and so there is no need to panic (see here for the reason). This also means any existing Subscriptions for the 'old' app will not auto-renew.

The 'new' replacement Wotja app for macOS is available on the Mac App Store here: Wotja. This 'new' app is exactly the same as the 'old' one except for one thing. It now has the same App ID as the iOS version, meaning Subscriptions for one will work in the other and vice-versa.

How you make the transition all depends on whether or not you are using iCloud for your Wotja files.

Note: Even if you are using iCloud we recommend making regular backups of you precious Wotja files and content. See: What should I backup?

• Using iCloud:
  1. Backup your Wotja Files.
  2. Launch your existing Wotja (20.5.x or earlier) for macOS app.
  3. Go into its In-App Store and tap "Manage Subscriptions" (just below the Subcription Groups). If you have a Pro (macOS) or C1 (macOS) Subscription then unsubscribe from them. If you are unsure then don't worry, these Subscription(s) should lapse anyhow at its next renewal or no longer renew once we have removed this app from sale.
  4. Download/intall the new V20.6.0+ Wotja for macOS app this is the direct App Store link to that. Note: So that it does not overwrite the V20.3.5 version it may well install to a 'Wotja' folder in your Mac Applications folder, e.g.
     
  5. Launch the new V20.6.0 Wotja for macOS app and go into its In-App Store: If you already had a Pro (iOS) Feature Set Subscription (now just called Pro) then DON'T delete that one as this now works with both the macOS and iOS versions :). If you don't yet have it, then why try not it? :)
  6. Go to the Documents screen and check that all the files you expect to see are there (they should be) and check a few open and play as expected (they should do).
  7. Delete the old v20.5.3 app (which will get no further updates), move the new V20.6.0 app to your Applications folder and then remove the empty Wotja folder.
  8. That's it!
• Not using iCloud (i.e. saving to device):
  1. Backup your Wotja Files as these may be deleted when you install the new app or uninstall the old one (we don't think they are but don't rely on that).
  2. Follow the same steps above but before you do step 6 copy/transfer to your Wotja Folder all the Wotja files you backed up in step 1.

There is no need to panic and it is easy to resolve!

Background

Users requested that we find a way to let a Subscription work in both iOS and macOS versions of Wotja so that only one payment was needed - i.e. to let Subscriptions go "dual" as it were.

What we had to do

To do the above meant that both iOS and macOS versions of Wotja had to use the same App ID. As it had the most users, it made most sense that this should be the App ID of the iOS version.

So, we did two things after the V20.5.3 release of the macOS version:

1. We removed from sale the macOS version with the "old" App ID and removed from sale all its In-App Subcriptions;
2. We changed the App ID of the macOS version to be the same as that of the iOS App and then added that to the Mac App Store as a "new" app (but it was still exactly the same app).

For further background see the release notes here.

Solution

All you need to do is to get the "new" V20.6.0+ version (which now has the same App ID as the iOS version) and follow the transition instructions.

If you already had the iOS version and the corresponding Subscription in that, then those now work in the Mac version too!

If you did not have one of those iOS Subscriptions, then no worries, just take out another Subscription in the new version - the Subscriptions are the same cost as they were in the "old" Mac versions.

Before you can quit the app you need to save or discard changes to any Wotja files that are open, be they mix files (.wotja), albums (.wotjabox) or playlists (.wotjalist) [as relevant].

To do that, close each open file one at a time, saving or not as you wish via the pop-up menu. Once you have thus closed all files you can Quit the app.

Alternatively, Force Quit the app. None of your unsaved file changes will be saved.

Note: Free Mode has limitations on saving of changes.

Refer also to the MIDI Out and MIDI In sections of the Wotja User Guide.

On macOS this is via Apple's Core MIDI Framework.

Apps that are Core MIDI enabled can take advantage of this. Refer to Apple's information, e.g.: "Set up audio devices on iMac (Mid 2014) and later", "Audio Midi Setup: Set up your MIDI devices" and "Audio MIDI Setup: How to test for MIDI function".

See also Apple's knowledge base article on Combine multiple audio interfaces by creating an Aggregate Device.

The following article on the Ableton website also gives some useful pointers on how to use Audio MIDI Setup on macOS: Sending and receiving MIDI messages using a virtual MIDI network.

For details on how to make recording in Logic Pro X refer to Apple's own knowledge base article: Logic Pro X: Get started with software instrument tracks. See also the FAQ links on How do I use Wotja MIDI Out on macOS?

That said, here is a quick set of steps to try:

• In Wotja Pro 20 or Wotja with a Pro Feature Set, go to Settings > MIDI Output and select a MIDI Output from the list, e.g. 'IAC Driver Bus 1' .
  
• In Logic, create a new project using a Software Instrument template.
  
• Start Wotja playing your mix (Tip: start out simple, perhaps a single cell mix using something busy like Settings > Templates > BP0 Arps > Busy Marimba) and ensure you have Settings > Audio Output > ISE for Sounds & FX toggled on so you can hear it in Wotja (you can turn it off once you have figured out your MIDI recording workflow).
• In Logic, arm your track and then press the record button (you need to do BOTH) to start the recording. You should see something like that below (tap for larger image), which indicates that you are recording the MIDI in Logic.
  

General Comments:

You can enable this behaviour really easily, as follows:

• Press "Open VoiceOver Utility…" button in bottom right
• Select Navigation
• Change "Mouse pointer:" dropbox to "Moves VoiceOver cursor"
• Pop-up menu items – when the menu appears, you must then use the keyboard up/down keys to have VoiceOver tell you what each item says. Seems to be a feature of VoiceOver!
• If you don't start the app when VoiceOver already enabled, the playlist/album screen won't work with VoiceOver as expected.

Current minor limitations:

• IME Rules editor: the "Ove" etc. aren’t spoken at the moment
• Sliders: the +/- buttons aren't selectable with voiceover at the moment

See this FAQ.

Tip: Before you exit the app it is generally good practise to save or discard changes to any Wotja files that are open, be they mix files (.wotja), albums (.wotjabox) or playlists (.wotjalist) [as relevant].

These are the options you have:

Manually save changes to open documents, one at a time, then exit:

• Close each open file one at a time, saving or not as you wish via the pop-up menu ("Save" or "Discard changes" buttons).
• Close Wotja (e.g. select the top right X on the Wotja window, or the top left Wotja window icon and select Close, or File > Exit, or Ctrl+ Q, or press Alt+F4

Manually save changes to open documents, each one in turn, then exit:

• Select the top right X on the Wotja window, or the top left Wotja window icon and select Close, or press Alt+F4.
• Save or not as you wish via the pop-up menu ("Save" or "Discard changes" buttons).
• Select the "Quit without Saving" button in the final popup dialog (you will see this whether or not you have saved changes in the above step).

Quit the app without first saving changes (and without saving any changes):

• Press Ctrl+Q or from the Wotja top menu select File > Exit.
• Select the "Quit without Saving" button in the next popup dialog.
• Wotja closes and no changes are saved.

Force close Wotja e.g. if it crashes or will not quit for some reason:

1. Press Control + Alt + Delete at the same time (or Control + Shift + Escape depending on keyboard)
2. Select Task Manager
3. Select the open Wotja app in the Task Manager list
4. Select the 'End task' button

Note: LE Mode has limitations on saving of changes.

Refer also to the MIDI Out and MIDI In sections of the Wotja User Guide.

Note: 'Lite Mode' will send/receive MIDI only on Channel 1; if you want to send/receive on multiple MIDI channels then you will need to get the Pro version of Wotja (see Wotja Downloads).

• We have found that loopMIDI is an easy to use virtual loopback MIDI cable. If you cannot seem to get MIDI Out working with your laptop Windows MIDI drivers, then give this a try!
• Once you have installed it you may well need to restart Wotja and/or your DAW. Then, in Wotja > Settings > Mix tab select MIDI Out > Devices and ensure that loopMIDI is selected.
• If you need a Network MIDI driver for Windows you might also wish to check out rptMIDI.
• See also the rptMIDI tutorial.

Firstly, see this FAQ on Audio Issues. Have a look at the Windows default settings, the Desktop tips and also the general steps to follow. Also make sure that you do not inadvertently have have multiple Wotja files open (these can all play at the same time and so really load the processor).

Tip: We always recommend that before purchasing Wotja (i.e. the paid-for version) that you download the free version and ensure that is works correctly for you. Partly for this reason we make available a full featured save version for free, albeit with a Free Mode feature set (but that does not stop you making the necessary checks).

To check that Wotja performs correctly on Windows 10 we have tested setting the Speaker output (Primary Sound Driver) up to to 24 bit, 96 Khz and, even on a slowish machine, it seems to behave fine at that setting (note that you must restart Wotja after making any changes to Audio Output settings. See below and/or see this FAQ.

In our experience the most likely causes of any glitching is either because of an Audio Output Setings mismatch or that the Wotja content you are playing is simply working the processor too hard (less likely, but still possible especially if you are playing a simple one cell mix created from one template).

Tip: If you have the settings matched and are still experiencing glitching then we have had a customer report that they resolved it by going into the BIOS settings and "in the processor options turned off 'Hyperthreading' along with 'Intel Speedstep Technology' for good measure". They came across that by googling for an answer to "DAW crackling/popping issues". This is not advice from us, and only make changes like that if you know what you are doing - making changes is at your own risk!

Step by step on how to change the Wotja Audio Output Device on Windows 10:

1. Go into the Wotja menu, select Options and then Output devices, you will see what is available to select. Our test machine shows two options, Speakers (Realtek) and Primary Sound Driver (selected), but yours may also show other audio device drivers you have installed.
2. Next, go to Wotja Documents screen and tap the Settings icon. In the Settings screen, select the General tab and notice what the Audio Output is set to. This setting MUST match what your system and/or external audio device is set to run at. On our test system the Wotja Audio Sample is set to 48,000. NB: Wotja will generally auto select the audio output to match what your machine is set up to.
3. Now go into Sound Control Panel, and select the Playback tab and then tap on Speakers (our test machine machine shows Realtek High Definition Audio Default Device).
4. Select the bottom Properties button, which opens a Popup dialog called Speakers Properties.
5. Select the Advanced tab and the look at the Default Format (which determines the sample rate and bit depth).
6. We have our test machine set to 24 bit, 48000 Hz (Studio Quality) so try that to start. You will likely need to restart Wotja once you have done it, but then check the device you have Wotja using in Option Devices (above) and also check that the Wotja Audio Sample rate is set to match, i.e. 48000.
7. Try playing one of the Built-In albums, e.g. Calm and Relax - these are quite low processing overhead and so are good to use for checking.
8. If you still get the issue on SOME content, but not all, it will likely be related to the complexity of the content vs the audio output rate of your computer. If you set the audio output rate to 44100, 16 bit, then that requires less computational resources.

See this FAQ.

Yes! Put them in the Wotja folder. See the Wotja Folder for Android below.

Wotja Folder

If you are using different versions/variants of Wotja (mobile/desktop) and you want to have e.g. mix files play consistently then we recommend putting your User Content (e.g. mix files, ZIPs, SF2 etc.) in the Wotja Folder, as below. Its location depends whether you are or are not using iCloud.

The Wotja folder is a flat folder and requires that *all content* (with the specific exception of zipped content, see below) must be at the top level of that folder or it will not be found i.e. content must not be put in a subdirectory under it.

Zips are the exception: To help keep content organised Wotja can find zipped content in a 'zips' folder under the relevant Wotja Folder.

Tip: If you are using an Archived App (e.g. Noatikl, Mixtikl or Liptikl) then instead see the Intermorphic Folder.

Tip: You can easily find the Wotja Folder when using Wotja Desktop; from the Main Menu select Options > Show Wotja data folder.

See also: "What should I backup?"

Wotja Folder for iOS/macOS:

• When using Wotja with iCloud enabled (recommended) the Wotja Folder is located as follows:
  • iOS: See the Files app or https://www.icloud.com/iclouddrive/ where it is in the Wotja folder under that
  • Mac: ~/iCloud Drive/Wotja/
• When using Wotja without iCloud enabled the Wotja Folder is located as follows:
  • iOS: For details on how to copy files from iOS to/from Mac/PC and vice-versa (e.g. App Files and Other Content) see:
    • macOS with Catalina: See Apple's docs on iTunes Apps File Sharing
    • macOS prior to Catalina: See Apple's docs on iTunes Apps File Sharing (i.e. the section on "Copy files from your computer to your iOS or iPadOS app")

    Note: Wotja saves files to the device itself when the Wotja iCloud Settings are turned off.

  • Mac: ~/Music/Intermorphic/
  • IMPORTANT: If using iCloud, Wotja will not look for files in either of the above places (as relevant)

Wotja Folder for Windows:

Note: Wotja for Windows does not use the iCloud folder.

• \Users\your-user-account\Documents\Wotja\

Wotja Folder for Android:

Note: Wotja for Android does not use the iCloud folder.

• <storage>/Wotja/
  • Depending on whether you installed Wotja to internal or external storage (and allowing installation of apps on external storage e.g. SD Card is a device setting), this is a folder that is at the top level of that storage.

Example:

The free Pak AL Collections 1-3 zip file would be placed in the relevant Wotja Folder as below.

• iOS/macOS (iCloud): https://www.icloud.com/iclouddrive/ and Wotja folder or Mac: ~/iCloud Drive/Wotja/
~/Music/Intermorphic/zips/IMTPALLoopEssentials1.zip
• iOS/macOS (no iCloud): ~/Music/Intermorphic/zips/IMTPALLoopEssentials1.zip
• Windows: \Users\your-user-account\Documents\Wotja\IMTPALLoopEssentials1.zip
• Android: <storage>/Wotja/IMTPALLoopEssentials1.zip

Refer also to the MIDI Out and MIDI In sections of the Wotja User Guide.

Note: 'Free Mode' will send/receive MIDI only on Channel 1; if you want to send/receive on multiple MIDI channels then you will need to get the Pro version of Wotja (see Wotja Downloads).

• On Android devices we refer to Wotja MIDI Out as an experimental feature because we require it to be supported in the OS AND by the device manufacturer, but this is not always the case. We expect that most devices running Android 8+ should support MIDI Out in the OS, but some devices using Android 6+ may also support MIDI Out (e.g. some Samsung / Google devices). There seems to be no public list of such MIDI enabled Android devices but you can at least check that it works on your device in the free version of Wotja.
• When it is supported it will let you control external MIDI devices via a suitable USB MIDI Interface (e.g. Roland UM-One mk2). If you just want to make MIDI file recordings on Android, see this FAQ.
• Getting it working:
  • BEFORE loading Wotja, plug into your Android device your USB MIDI Interface (e.g. Roland UM-One mk2; we know this works as we have tried it); you will likely also need a Micro USB Male to USB Female OTG Adapter cable to be able do that.
  • Load the Wotja app, go into Wotja Settings, find the MIDI Output section and tap the "Output Devices" selector.
  • In the MIDI Output Devices screen that then displays, you should see your MIDI Interface in the MIDI Output Device List (e.g. Roland UM-ONE).
  • Tap the checkbox to the left to select it (you will see the checkbox show a green dot).
  • Create or load a Wotja mix and start it playing; you should see your MIDI Interface show that it is receiving MIDI notes.
  • You should then be all set!

Apps can unfortunately go wrong some times with a 'bug'. If or when that happens, we want to squash that pesky bug as soon as we can. However, if we don't know about it, we cannot fix it. So, we need your help there.

PLEASE DO CONTACT US via our contact form via the options below and provide whatever background to the bug that you can (e.g. how to repeat it etc.). We are very friendly and responsive; besides, it's best not to wait and assume someone else will do it!

On the other hand, please don't leave an "it's broken" app review which may not give us the information we need to find out what has gone wrong and, more importantly - does not help us quickly fix things for you.

We have quickly fixed many bugs for the benefit of all as a result of kind people promptly reporting them to us (and we thank them for that!).

Wotja on iOS can crash after the load screen if you are using iCloud and do not have BOTH the relevant app's "Apps Using iCloud" and "iCloud Drive" settings toggled on. This has the effect of confusing Wotja as to where to look for its files and so it can crash.

See Wotja > Settings > iCloud.

We try very hard to ensure Wotja is stable and does not crash, and we carry out a lot of testing. Wotja is a very deep app, with a huge number of possible workflows, so it is possible we missed something. Sorry!

We normally receive crash reports and they are uploaded when Wotja next restarts. So, if it has crashed and you have restarted Wotja we should get to know - rest assured we will be on it!

That said, if you are getting a crash that is hard to pin down then could we suggest trying a clean re-install:

• Back-up your device with iTunes
• If you have iCloud enabled, and are using it for Wotja, then your files should be safely stored there. If not (and even if you do, just to be on the safe side!), before you delete/reinstall Wotja below we strongly suggest backing up your Wotja mixes/files via iTunes App File Transfer. See our FAQs: Backing Up, File Management and Apple's own help on backing up.
• Delete Wotja from your device
• Re-install Wotja to the device, restore IAP (if the subscription version is what you are using)
• Restart Wotja, connect to iCloud
• Your documents will re-sync, should all be fine
• Try again!

If Wotja is still crashing and there is any particular work flow that is causing the crashes/issues, could you please get in touch with us via our Contact Form and provide the following information:

• Which version of Wotja you have installed (you can see this in Settings > Info, e.g. 20.x.x)
• Which Wotja app variant (free/subscription or paid version)
• What version of OS you have installed
• How much free memory is available on your device
• Which device/device version you are running Wotja on?
• Step by step instructions as to how to reproduce the crash

Thanks for your help, and patience and we look forward to getting to the bottom of this as soon as possible!

We try as hard as we can to make our apps stable. If this app does crash on you, then the chances are that for crashes in new apps (released after Jun 2014) we will get reports from the Appp Center integrated crash reporting system. Because of this, we have the best chance of fixing crashers and so our latest versions are likely to be the most stable. This is one reason we recommend that you always update your Intermorphic apps to the latest version, where your device/OS allows.

If you are using an earlier app then you can still send us a crash log so that we can investigate and try to fix the problem (for all users). The crash log files all start with the app name, and have an extension "crash". They are text files that we can read, and give us useful information in tracking-down a crash.

Please send the text in them to us via our feedback form, and don't forget to tell us what you were doing when you had the crash! Hopefully we will be able to fix the crash in the next update.

We always love to hear from you, as we build our products for you!

We have the following online social media presences. Please do join us!

• Intermorphic @ Twitter
• Intermorphic @ Facebook
• Intermorphic @ YouTube

Refer to Support Policy: Use the form below to let us know of bug reports, errors and problems. Also use it to contact us with any order or sales queries, feedback, suggestions, if you get stuck, or if you just want to get in touch privately (but first see this).

Otherwise, for other support related questions please contact us on social media as above.

Notes:

Genuine support question? Please make sure not to select the first [Spam] option - we don't read it.

Happy with our response? PLEASE leave a 5 star App review by way of thanks; these really do help us! :)